Toronto HQ
Talk with the Toronto desk
Use this page when you need human answers about allergens, stockists, media requests, or bulk orders. We keep replies factual, avoid medical guidance, and route wholesale threads separately from general questions.
Before you write
Include your city or store banner if the question is about availability. For damaged shipments, attach photos of the outer carton and product label in your first message so we can open a file without delaying you for follow-ups.
We process personal data only to respond, as described in the privacy policy. Marketing opt-ins are never implied from a service email—you would need to request updates separately.
Send a message
How requests are routed
Retail training packs go to education support. Press and influencer enquiries go to communications. Product complaints with batch codes go to quality assurance. If you are unsure, pick the closest category in your message text—we re-tag internally when needed.
We do not provide medical or therapeutic advice by email. For diet planning tied to your health situation, contact a regulated professional in your province.